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RBI’s pandemic rate cuts give strong support to realty

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The Reserve Bank of India’s (RBI) aggressive rate cuts and liquidity push through the pandemic benefited real estate. Commercial properties reported a financing-cost decrease of 283 basis points-roughly three times the reduction in official policy rates.

One basis point is 0.01%.

As a result of the unprecedented lockdowns, the RBI cut policy rates by 115 basis points, lowering the cost of financing to its lowest level in history.

On average, the repo rate remained stable at 4%, although commercial real estate loans averaged 7.14% at the end of February 2022. Similarly, rates on home loans were reduced by 129 basis points. 

Rates on unsecured loans dropped 218 basis points. Trade and agriculture had the least benefits with 5 and 64 basis points, respectively.

“Our conversations with lenders in recent months suggest extremely high levels of bullishness,” said MB Mahesh, director, Kotak Securities. “This implies that they are likely to go down the risk curve or duration curve, and borrowers are still quite wary to take credit.”

The transfer on outstanding rupee loans was the highest in the unsecured category, with rates lowering by nearly 165 bps and interest averaging 10.39%. Housing loans, too, got a substantial boost of 110 bps. Rates on outstanding loans to the medium and small sector declined by 124 bps, while rates on loans to large enterprises fell by 122 bps. 

The low interest rate cycle is about to reverse, with the RBI signalling that inflation control is now its top priority. As a result, the country’s largest lender, State Bank of India, has increased its marginal cost of lending rate (MCLR) by 10 basis points for all types of loans, including residences, autos, and corporates.

3i Infotech gets ₹12 crores digital deal from Indian insurance company

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3i Infotech Ltd announced that it had signed a ₹12-crore digital business process services (BPS) transformational deal with one of India’s largest insurance companies. 

The deal is for three years, and the procedure will be delivered from their new Hyderabad facility. The company will use its integrated omnichannel contact centre technology, which includes automated service quality automation and end-to-end business process management linked to the client’s business KPIs, to transform the customer experience.

“The omni channel platform will be embedded with self-learning AI systems to assist customer support associates with real-time Cognitive assistance. It would also come bundled with virtual agent assist, email automation and flow based chatbots to cater to customer’s claim queries. The process will involve delivering inbound voice customer services and slowly transforming the digital tools to deflect call volumes to digital channels which include app, chat and email using self-service bots,” 3i Infotech said in a statement.

3i Infotech will focus on automating their claims handling in the next phase and partnering with them to alter their IT applications.

“We are seeing a huge uptake in our Digital BPS services offering, and this latest win of ours will add to our marquee set of clients who are on the path to digital transformation. Organizations are looking at higher return on investments and greater scale in this highly competitive market, and we will partner them in achieving this,” said Kiran Chittar, Business Head – Digital BPS, 3i Infotech.

The announcement follows 3i Infotech’s statement that it will hire 500 people for its newly-established BPS division in HITEC City, Hyderabad, to support its regional and market-specific clientele.

Neobank Freo exceeds 1 million customers; targets 2 million by December

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Freo, a consumer neobank, announced that it had onboarded over one million customers across its credit, shopping, and banking offerings. 

According to the company, it slightly had more than 300,000 customers in March 2021. Freo boosted its user base by 300% during the next 12 months, reaching the million-customer mark in March 2022. 

Freo processed 4.6 million transactions totalling ₹2,800 crores at this time. As a result, the lifetime value of Freo-powered transactions has exceeded ₹8,000 crores.

“Last year, customers across 85 cities and towns in India could enjoy Freo products. This year, our aim was to multiply that reach exponentially,” explained Kunal Varma, Freo’s CEO and co-founder. “Today, customers from more than 16,000 pin codes across 1,200+ cities are using Freo products. This means that Freo’s products are used in over 85% of India’s pin codes.”

“By the end of this year we aim to cross two million customers. We want to help our customers from the first day of their first job to their last working day before they retire, “Varma added.

Freo’s growth has been fueled by excellent connections with some of India’s most prominent names in finance, including banks regulated by the Reserve Bank of India and non-banking financial companies (NBFCs). 

Freo has constructed an innovative and highly successful product and data engine that leverages machine learning to generate actionable insights across functions, including risk, collections, product, marketing, and operations, with a 100+ robust technology, data and product team.

MoneyTap, an app-based personal credit line, Freo Save, a digital savings account, Freo Pay, a shop now, pay later app, and Fit.Credit, a credit score, and an insights app are part of Freo’s current product lineup.

SupplyNote to expand team force to facilitate growth plans

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SupplyNote, a food and beverage supply-chain automation platform, has announced aggressive hiring plans for the next two quarters. The brand intends to increase its workforce by 100% in the six months. While the company now has 80 employees, it aims to hire another 70 across several divisions. 

The brand has been bolstering its personnel in every aspect. The hiring comes on the heels of the brand’s recent important announcement about the addition of Yogesh Bellani, the former CEO and director of Del Monte Foods India, to its advisory board. In addition, the company has gone on an effective talent acquisition campaign as an immediate move after adding another stud to the board of advisors.

According to Kushang Kumar, co-founder and CEO, SupplyNote, said, the plan is to work towards strengthening the team for a couple of months. “This is imperative in order to achieve the brand targets moving ahead. We recently welcomed Bellani which widened the horizons for us in terms of insights and business strategy. The current talent acquisition initiative comes in line with the brand strategy, as we believe it is all about the right team in place.”

Over 50 professionals will be hired to fill 36 different positions. The business will look for talent in large cities such as Delhi, Bangalore, Mumbai, and tier-1 cities.

Adtech platform Parva collaborates with domestic publishers to scale up media buying solutions

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Parva, an adtech platform, has teamed up with domestic publishers, including Times Internet, Sakal Media, and others, to develop a scaled-up media buying solution for its customers. 

Parva is a technology platform that enables media buyers to reach out to their clients in a trusted, premium and brand-safe environment. In addition, Parva enables advertisers to reach their customers at scale while achieving improved business outcomes for them, using a tried-and-true adtech stack. 

Parva aims to bring together India’s top publishers to expand their reach while also providing media buyers with quality inventory that is 100% viewable and brand safe. In addition, it aims to give media buyers a consistent and integrated experience across numerous platforms and touchpoints.

Raghu Seelamsetty, the founder of Parva, said, “The explosive growth of digital media has created amazing opportunities for digital media buyers and sellers alike. We see a need for a scaled-up adtech service that delivers real measurable results for our customers while leveraging a transparent business relationship with our publisher partners.”

Puneet Gupt, chief operating officer of Times Internet, said, “Parva is an exciting new partnership for TIL. Parva creates new opportunities for advertisers to reach some of the most premium audiences in an environment they trust across a curated list of premium publishers. Parva enables top-tier publishers, like us, to create additional direct sources of revenue while continuing to exceed our customers’ marketing objectives.”

Flipkart buys ANS Commerce to scale up e-commerce system

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E-commerce giant Flipkart announced the acquisition of ANS Commerce, a full-stack e-commerce enabler that helps brands sell online. Flipkart is continuing its efforts to strengthen the Indian e-commerce ecosystem by investing in the skills of technological enablers that will fulfil the needs of the country’s rapidly increasing and evolving digital retail market. 

Following the acquisition, ANS will continue to function as a separate company under its existing leadership team.

“Our efforts focus on ensuring that businesses, including MSMEs and smaller brands, can leverage the opportunities that e-commerce offers, to provide greater value and deeper experiences for Indian customers who are rapidly adopting digital commerce,” said Ravi Iyer, Senior Vice President and Head of Corporate Development at Flipkart.

Iyer added, “Our association with ANS Commerce started last year when they were part of Flipkart’s tech startup accelerator program, Flipkart Leap, and we are pleased to welcome the team to the Flipkart Group.”

Vibhor, Amit, Nakul, and Sushant, Co-founders of ANS Commerce, in a joint statement, said, “We are pleased to now be associated with the Flipkart Group, as we continue our efforts to help brands leverage the power of technology to reach customers and deliver further value.”

Subject to customary closing conditions, the Flipkart and ANS deal is expected to close in the second half of 2022.

“We’re excited to bring new SaaS services via ANS Commerce, to help Indian brands on their D2C journey and look forward to launching new industry-leading SaaS services to businesses adopting digitization,” said Anand Lakshminarayanan, Senior Vice President, Shopping Experiences and Commerce Cloud, Flipkart.

Alternative investment platform Grip inks ₹5-cr lease financing deal with VRO Hospitality

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Grip, an alternative investment platform, announced that it has teamed with VRO hospitality for a ₹5 crore lease finance agreement. Grip will allow its retail investors to participate in the hospitality space by leasing assets such as kitchen equipment, furniture and fixtures, and IT equipment as part of the agreement. 

VRO Hospitality, a Bangalore-based hospitality brand, operates in offline and online kitchen spaces.

“With new and innovative concepts to serve the ever-growing appetite of our customers, we are happy to partner with a company like Grip to provide an investment opportunity to retail investors. With alternative finance options that Grip provides, we are able to focus on our growth and expansion in cities, domestic and international,” said Sharath Rice, co-founder and director of VRO Hospitality.

Grip, founded by Nikhil Agarwal, Aashish Jindal, and Vivek Gulati in 2020, allows retail investors to invest in non-market linked alternative investment options for as low as ₹10,000. Asset-backed leasing, inventory finance, pre-leased commercial buildings, startup equity, and subscription-based financing are among the company’s offerings.

“In India, the revenue in the Food and Beverage industry is expected to show an annual growth rate of 14.2%, primarily driven by growing urbanization and surging young population demands. Lease Financing plays an important role in enabling this growth. It can meet different forms of capital requirements and unlock potential growth. We are excited to collaborate with VRO and hope to drive significant growth in the segment,” said Nikhil Aggarwal, founder and CEO of Grip.

Grip claims to have raised over ₹206 crores in funding for over 80 businesses, with an average IRR of 21% on the opportunities listed on its platform. The company has over 100 deals on its site, with no reported default on promised returns.

Poonawalla Fincorp forays into the digital consumption loans space

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Poonawalla Fincorp Limited (Formerly Magma Fincorp Limited) has partnered with KrazyBee to offer digital consumption loans. Poonawalla Fincorp will offer small-ticket personal loans to individuals as part of this agreement. Poonawalla Fincorp’s declared objective is to specialise in consumer and small business finance. 

This collaboration is the first step toward forming a strong partnership with partners who have proved distribution at scale, risk management, and technological prowess. Across the country, the collaboration provides entire end-to-end digital consumer loans. The credit underwriting for these loans is done using a scorecard, which allows for accurate consumer selection at scale. In addition, the entire digital procedure serves to democratise the loan application process.

Within a month of its launch, the partnership attracted much interest, and the company plans to distribute more than 1000 crores under it in the current financial year.

Speaking on this tie-up, CA Abhay Bhutada, Managing Director, Poonawalla Fincorp, said, “We are glad to partner with KrazyBee for new business opportunities and connecting with prospective customers through KreditBee’s digital platform. We are a digital-first, technology-led lender, and this partnership with KrazyBee is a natural fit for our business strategy. The partnership brings together two lenders who are obsessed with customer satisfaction and want to offer the best of customer experience to all their customers by leveraging technology.”

Madhusudan E, CEO, KrazyBee, commented, “Our technology strength empowers our partners to provide seamless disbursement services. Partnering with a Digital-first partner like Poonawalla Fincorp helps us offer a wider range of products and services to our customers and also enables us to meet the ever-growing demand for digitally enabled loans.”

Strong equity investors such as Premji Invest, ICICI Bank, and Mirae Asset have backed KreditBee and KrazyBee, who have also raised loans from HSBC, Bank of Baroda, and Kotak Mahindra.

MYRE Capital plans to raise ₹500-cr Alternative Investment Fund

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MYRE Capital, a Morphogenesis venture that uses technology to enable fractional ownership, plans to raise up to Rs 500 crore through an Alternative Investment Fund (AIF) by July 2022. 

The fund will be invested in Grade A commercial real estate properties with long-term leases from blue-chip tenants, as well as a healthy mix of select under-construction properties.   

Investors will earn a consistent monthly rental income of 8% -10% from the fund’s assets, as well as profit from capital appreciation. The fund is intended to provide a 20% to 25% overall internal rate of return, according to the company.

“Having aggregated over 175 crore assets under management and over 30,000 users on the platform in the previous 12 months, our target for the upcoming year is to achieve a 5 times growth. We have maintained a 100% rental collection and distribution rate to investors and have achieved a 0% portfolio vacancy rate despite the three pandemic induced lockdowns,” said Aryaman Vir, Founder & CEO of MYRE Capital.

According to him, there has been a significant increase in commercial real estate activity, owing to pent-up demand over the last two years. Furthermore, the company has been able to secure institutional-grade assets at attractive prices for our investors due to the residual post-pandemic stress. 

MYRE Capital announced it will launch the proposed first-of-its-kind, SEBI regulated Neo-Realty Investment fund to meet the demand for commercial real estate investment from high net worth individuals (HNIs), family offices, institutional, and retail investors.

MYRE Capital has already completed the construction of five residences in Bengaluru, Mumbai, and Pune. With the company’s growing NRI traction, the fractional commercial real estate platform is considering establishing a local presence in countries like Dubai, the United Kingdom, and Singapore to provide global real estate options to investors shortly. In addition, the organisation is increasing its personnel across sectors. 

The firm is developing a proprietary asset evaluation system based on artificial intelligence, machine learning, and big data analytics principles. It sources and evaluates around 1500 opportunities every month in real-time. The algorithm will encourage investors to make more quantitative decisions, resulting in better asset performance and returns.

UrbanPiper raises $24mn in funding led by Swiggy, Zomato, and others

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UrbanPiper, a restaurant management platform, announced a $24 million funding round headed by existing investors Sequoia Capital India and Tiger Global and new investors Swiggy and Zomato on Monday. 

The funds will be used to expand the platform’s product and engineering teams to reach over 200,000 restaurant locations worldwide within the next two years.

“With this investment, we will continue to widen UrbanPipera’s offerings to meet many more digital opportunities in the restaurant ecosystem, along with bolstering our platform capabilities,” said Saurabh Gupta, CEO, UrbanPiper.

In a statement, the company now processes over 18% of all online food orders done in India each month and has grown ten times in the last two years.

The restaurant management software is active in more than 27,000 restaurant locations.

“UrbanPiper is one of our key partners enabling us to seamlessly engage with restaurants and scale faster through their point-of-sale solutions,” said Sriharsha Majety, CEO of Swiggy.

“Sequoia Capital India is excited to deepen the partnership with the UrbanPiper team as they build further on their mission to empower restaurants globally, and welcome Zomato and Swiggy to this partnership,” added Shraeyansh Thakur, Principal, Sequoia India.

In the coming year, UrbanPiper wants to expand its workforce in the country to more than 250 people.