Chennai’s SaaS unicorn, Zoho Corporation, introduced Zakya, a modern point-of-sale (POS) solution designed to streamline daily operations and provide centralized monitoring for small and medium retail stores.
This solution enhances inventory management, omnichannel sales, and customer experience, making it ideal for businesses with substantial inventories. Zoho claims it can be implemented in under an hour.
Zakya includes a POS billing application that ensures uninterrupted billing, even offline. During busy hours, sales personnel can utilize the mobile Zakya POS billing app to process transactions simultaneously, reducing checkout queues.
“As consumers turn to online shopping, there is an increasing demand for digital solutions among retailers who want to stay competitive. However, the current solutions in the market either lack the necessary features to support retailers in their day-to-day operations or they are legacy software that are complex, rigid, and have a steep learning curve,” said Jayagopal Theranikal, Chief Evangelist, Zakya.
“Zakya bridges this gap by offering a solution that can be deployed quickly, lowering the barrier to technology adoption for small businesses,” he added.
In addition to English, Zakya currently supports 10 Indian languages: Tamil, Telugu, Urdu, Hindi, Kannada, Malayalam, Punjabi, Bengali, Marathi, and Gujarati. Earlier this month, Zakya conducted a survey to assess the adoption and impact of POS software on Indian businesses. The survey involved 1,040 small and medium-sized retail, wholesale, restaurant, and service companies.
The findings revealed that approximately 95% of businesses using manual billing aim to transition to a modern POS solution by 2029. Their key priorities include ease of use, cost-effectiveness, and mobile billing.
The survey highlighted that around 95% of businesses relying on manual billing aim to transition to a modern POS solution by 2029. Their primary considerations include ease of use, cost-effectiveness, and mobile billing.
Zakya, according to the company, empowers businesses to optimize their store performance through detailed reports on crucial operations like inventory, sales, and purchases. Additionally, companies can create a custom mobile app for customers to browse and shop via smartphones, offering delivery and in-store pickup options.
Zakya has streamlined its services by integrating with significant payment partners such as Pine Labs, Razorpay, and PhonePe, enhancing convenience for customers and store owners.
The solution simplifies order fulfillment by integrating with shipment solutions like AfterShip and EasyPost. Moreover, users can optimize their operations by integrating with various third-party applications.
