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ServiceNow launches data centres in Mumbai and Bengaluru

ServiceNow, a NYSE-listed software company, launched two local data centre facilities in Mumbai and Bengaluru on Thursday to help Indian customers adopt new digital solutions and meet local data residency standards.

“India is a top growth market for ServiceNow and we are seeing larger local organizations partnering with us to benefit from the power of our platform to drive their digital transformation needs,” said Arun Balasubramanian, managing director of India & SAARC, ServiceNow. “ServiceNow is committed to manage data locally and meet India’s data protection and sovereignty standards. The new data centres enable even more financial services, technology and other regulated verticals to reap the benefits of ServiceNow’s single, unifying Platform for digital business.”

According to Mike Lents, ServiceNow senior vice president of Global Cloud Services, the new data centres are large sites for ServiceNow with a complete network and capacity to deliver performance at scale and increased sustainability.

“ServiceNow has certified Data Centre Sustainability Professionals (CDCSP) serving our customers and partners in every region we operate, including Asia Pacific,” Lents said.

ServiceNow said it has invested in new data centre locations with sustainability as a significant concern, citing estimates for the India data centre market to grow by more than 15% through 2027.

“These data centres give ServiceNow’s customers and partners a sustainable way to responsibly source cloud data hosting in India and contribute positively to their own ESG commitments,” Lents added.

ServiceNow also stated that by 2022, 18,000 people, including partners and customers, will have been trained and certified in India to fulfil the growing demand for ServiceNow product specialists.

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