Fintech leader Razorpay is preparing to take a confidential filing route for its initial public offering (IPO), with its valuation estimated at around $5 billion, according to a report. At the same time, the company is intensifying its focus on Artificial Intelligence (AI) to move beyond its core digital payments business and strengthen its position in the evolving fintech ecosystem.
Moreover, Razorpay has introduced a new agentic AI platform designed to transform how businesses manage financial operations. This strategic move aligns with the company’s long-term vision to expand its role in financial infrastructure and business automation. Harshil Mathur, co-founder and CEO of Razorpay, emphasized the broader ambition of the company to evolve into a full-scale financial operating system for enterprises.
“The idea is to move from being just a payments provider to becoming a financial operating system for businesses. We want to build an entire layer of business logic on Razorpay so that business management can run on the platform, not just payments,” Mathur said.
In addition, the newly launched platform deploys AI-powered agents that automate critical operational tasks linked to payments, including reconciliation, dispute resolution, customer follow-ups, and transaction monitoring. Notably, leading companies such as Swiggy, Zomato, Zepto, PVR INOX, and Mamaearth have already joined as launch partners, reinforcing early industry adoption.
Furthermore, Mathur highlighted the differentiation in Razorpay’s approach to AI integration. “Agentic platforms exist independently, but nobody has built them directly on top of payments infrastructure,” he said.
Importantly, Razorpay expects this AI platform to significantly benefit small and medium enterprises (SMEs), which often operate without dedicated teams to manage payment-related workflows. Typically, businesses handle tasks such as tracking failed payments, reconciling transactions, and resolving disputes manually; therefore, automation in these areas can drive efficiency, reduce operational costs, and improve accuracy.
Currently, Razorpay processes nearly one billion transactions every quarter, translating into a total payment volume (TPV) of approximately $45 billion. As AI adoption accelerates across industries, the company is strategically positioning itself to embed agent-driven automation deeper into business financial workflows, thereby enhancing scalability and operational intelligence.
