After struggling for nearly two years, the hospitality industry is expected to make a strong comeback, with salary hikes and hiring resumed after a two-year break.
Employees of hotels and restaurants received no or minimal increases in 2020, according to professional services firm Aon, while the situation improved slightly in 2021.
“In 2022, hotels and restaurants are likely to see hikes of about 7-8% or even more, which come as a welcome relief for their employees,” Roopank Chaudhary, partner at Aon, said.
According to Aditya Mishra, CEO of recruiting services firm CIEL HR Services, these areas are also recovering quickly, with increases of 5-7%. As a token of appreciation, several employers will award bonuses, according to Mishra.
Oyo, a hospitality tech firm, is actively hiring for technology and product roles, with a focus on AI, machine learning, data science, cloud & DevOps, product engineering, and product design from schools such as ISB, IIMs, IITs, NIFT, MIT Institute of Design (Pune), and Industrial Design Centre (IDC) at IIT-Bombay.
“One can say that technology and innovation are charting the new Oyo growth story,” said the chief HR officer (technology, product, global functions & international markets) Satyadeep Mishra.
Rehiring is on the rise at Wow! Momo Foods, a home-grown quick-service restaurant with over 400 locations around the country.
“Our hiring has gone up by 30-40% in the last two quarters. Our hiring continues to be at an all-time high and with a very bold expansion target,” said Sagar J Daryani, founder and CEO of Wow! Momo Foods.
Like Oyo, Wow! Momo also hires on-campus and through its recently formed internship program.