Amazon India has announced an investment of more than Rs 2,800 crore (approximately $300 million) to scale its operations network, including its fast-growing quick commerce segment, while simultaneously increasing spending on worker safety, healthcare, and financial well-being. The company revealed this development on April 23, reinforcing its long-term commitment to India’s e-commerce and logistics ecosystem.
This latest investment builds on the Rs 2,000 crore outlay that Amazon announced in June 2025. Moreover, it aligns with the company’s broader strategy to invest over $35 billion in India by 2030, with a strong focus on business expansion, artificial intelligence (AI)-led digitization, export growth, and large-scale job creation.
“Since launching Amazon.in in 2013, we have built one of India’s safest, fastest, and most reliable operations networks… This year, we are investing over Rs 2800 crore (around $300 million) to further strengthen these efforts, while continuing to scale our operations network and advance the technology that enables faster, safer, and more reliable deliveries for customers,” said Abhinav Singh, VP-Operations, Amazon India and Australia.
Furthermore, the company will expand both its core logistics network and its quick commerce offering, Amazon Now, to enable deliveries within minutes, hours, and days. As part of this strategy, Amazon plans to more than double the footprint of Amazon Now in existing cities while also entering new markets, thereby intensifying its push into India’s rapidly expanding quick commerce segment.
Amazon launched Amazon Now in 2025 and has already scaled the service to more than 300 micro-fulfillment centers across major cities. With this new investment, the company will further expand this network alongside fulfillment centers, sortation hubs, and last-mile delivery stations, particularly in Tier 2 and Tier 3 cities, thereby strengthening its nationwide logistics infrastructure.
Earlier, in June 2025, Amazon committed over Rs 2,000 crore to expand and upgrade its logistics and operations network. It directed that investment toward launching new facilities, enhancing fulfillment and sortation infrastructure, and deploying advanced technologies to improve efficiency, delivery speed, and reliability amid intensifying competition in India’s e-commerce market. Now, the Rs 2,800 crore investment builds on these efforts, with continued emphasis on infrastructure scaling, faster delivery timelines, and a stronger technology backbone.
In addition, Amazon will continue to invest heavily in artificial intelligence and machine learning to optimize logistics operations. The company will deploy advanced tools to improve route planning, workload allocation, and on-road safety for delivery partners. These enhancements will include real-time alerts for unsafe driving behavior, prompts for rest breaks, and upgrades to the driver app to improve navigation and earnings transparency.
At the same time, Amazon will allocate a significant portion of the investment to employee and associate welfare programs. It will expand initiatives such as Project Ashray, which provides rest facilities for delivery workers, and Sushruta, a healthcare program designed for long-haul truck drivers.
Moreover, the company will enhance medical and accident insurance coverage for its workforce. It will also expand access to government-backed social security schemes through its Samriddhi program, enabling enrollment in initiatives such as Ayushman Bharat and Pradhan Mantri Jan Dhan Yojana. These efforts aim to improve financial inclusion, healthcare access, and overall well-being for delivery partners and logistics workers across India.
