Marriott International has signed an agreement with Amadeus to use the Amadeus Central Reservations System (ACRS).
The ACRS was developed to meet the needs of enterprise hotel organizations, such as the integration of the hotel brands’ proprietary ecosystem, which includes property management systems, loyalty programmes, revenue management systems, data warehouses, and other third-party systems. Using a contemporary CRS platform to streamline integration points improves operational efficiency and decreases IT complexity for corporate and on-property users. Additionally, the cloud technology design allows for ultra-high availability and ultra-fast reaction times, as well as robust, seamless service.
Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus, commented, “We are excited to work with Marriott to deliver our next-generation technology throughout its portfolio. Adding Marriott to the global community of hotels choosing Amadeus to evolve their technology ecosystems supports our transformational vision and long-term investments to the industry. This platform empowers our customers to be able to meet ever-changing traveller expectations while gaining a single, consolidated view of data for more strategic decision-making.”
“We look forward to working with Amadeus and leveraging its CRS technology that will support our strategic vision to create a robust travel retailing platform for our guests and hotels,” said Drew Pinto, Global Officer, Distribution, Revenue Strategy, Engagement Centers & Global Sales, Marriott International. “It will make the breadth of Marriott’s travel offerings available to customers, giving them more choices to personalize their experience when they book travel with us,” he said.