Tata Consultancy Services (TCS) has launched TCS AI WisdomNext™, a platform that combines multiple Generative Artificial Intelligence (GenAI) services into one interface. This platform helps organizations adopt next-gen technologies quickly, at lower costs, and within regulatory guidelines. It aims to eliminate barriers for customers, allowing real-time experimentation across vendor, internal, and open-source LLM models.
AI and GenAI have wide applications across business value chains. However, solution designers worldwide struggle to choose, experiment with, and decide on the right foundational models. These models are constantly evolving, each with different usage modes, costs, and effectiveness. According to TCS’ AI for Business Study, while business executives are generally positive about AI’s impact, they are uncertain about the transformation process. TCS AI WisdomNext helps businesses select the right models and simplifies the design of new business solutions using GenAI tools. It also allows businesses to reuse existing components, speeding up the design process.
Siva Ganesan, Head, AI.Cloud Unit, TCS, said, “TCS AI WisdomNext helps our customers take advantage of GenAI to unlock the full potential of their data, drive greater business innovation and efficiency, and gain a competitive edge. Customers appreciate the newly launched platform’s ability to help navigate a diverse and quickly evolving AI marketplace and rapidly compose ‘art-of-the-possible’ solutions. We are solving business problems and helping our customers redefine what it means to harness the power of GenAI. The rapid adoption of GenAI and experiencing what it means in terms of business outcomes is something our customers find very exciting.”
In the initial testing phase, TCS has used this powerful tool to create value for many of its largest customers and build prototypes. For instance, they fast-tracked sales for a US outdoor advertising company by providing real-time inventory availability and quote generation with maps integration. They also improved productivity and efficiency in the application migration and modernization lifecycle for a major American insurance provider. Additionally, TCS enhanced customer experience through a smart mortgage assistant for a leading bank in the UK.
Scott Kessler, Executive Vice President, Chief Information Officer, Northeast Shared Services, said, “GenAI presents us with the chance to elevate the value of our knowledge capital across multiple dimensions. Through access to the TCS AI WisdomNext™ platform, we can amplify our enterprise knowledge, orchestrating a seamless integration of data and insights to enhance the efficiency, innovation, and customer-centric focus of our grocery organization, thereby incrementing value at every turn.”
R “Ray” Wang, CEO and Principal Analyst at Constellation Research, said, “Customers seek an innovative GenAI platform that has a powerful combination of prefabricated industry blueprints, cutting-edge technologies, and orchestration capability to help businesses succeed in their future adoption strategies and innovation on GenAI. The service providers that thoughtfully make investments in GenAI and help clients transform, navigate, and experience the world of GenAI with security and ethical guardrails at its core will be the technology partners that customers will trust to deliver on the promises of GenAI. These AI-first technology partners can deliver on what customers seek – a new multi-model, multi-modal and multi-cloud platform.”
The AI.Cloud unit combines TCS’s cloud computing and artificial intelligence expertise to meet modern customer needs. Their comprehensive portfolio of GenAI services includes consulting, solution design and prototyping, large language model training, guardrail agent design, project delivery, and ongoing maintenance. They also provide a responsible AI framework to ensure ethical and safe AI use. With over 300,000 associates trained in AI/ML, including GenAI, TCS aims to build one of the largest AI-ready workforces globally.
