TCS, the largest IT services company in the country, announced that it has provided generative AI skills training to 350,000 employees. Earlier in January, the company had disclosed that 150,000 employees had been trained in these skill sets, marking a significant investment in what is considered a major opportunity for the future of IT services. This increase brings the total number of trained employees to more than half of TCS’s workforce.
“With over 350,000 employees trained on foundational skills in GenAI, TCS is well-poised to build one of the largest AI-ready workforces in the world,” an official statement said.
In 2023, it became the inaugural technology company to establish a specialized business unit dedicated to AI and cloud, aimed at meeting the escalating demands of customers for cloud and AI integration.
TCS has been actively utilizing GenAI to elevate customer experience within the airline industry, enabling natural conversations with customers during flight delays or cancellations, and presenting alternative routing options. Additionally, it has leveraged GenAI capabilities to optimize and simplify the contract review process, including clause identification and validation, as stated in the announcement.
Recently, on Friday, the Tata group firm declared that Amazon Web Services (AWS) has acknowledged it as a Generative AI competency partner.
“Achieving AWS generative competency as a launch partner is a result of TCS’ industry-leading and forward-looking investments along with our deep collaboration with AWS,” its deputy head of AI.Cloud unit Krishna Mohan said.
