Rifa AI, a rising voice automation startup, has raised $1.1 million in pre-seed funding. Seaborne Capital led the round, with additional contributions from NASSCOM and FalconX.
With this funding, Rifa AI plans to expand its presence in North America. The startup will also strengthen its AI-powered enterprise call center platform. Furthermore, it will accelerate development of modular and scalable voice automation solutions for highly regulated sectors.
Founded in 2023 by IIT-Bombay graduates Sameer Fulzele and Shubham Khoker, Rifa AI builds voice agents that sound and respond like real humans. These agents are designed to help enterprises automate customer service interactions effectively.
To power its voice tech, Rifa AI combines advanced AI models with structured decision trees, policy-driven workflows, and seamless API integrations. This setup allows its agents to handle customer conversations in real-time, with little or no human intervention.
More importantly, Rifa AI ensures full compliance with industry-specific regulations. Its technology adheres to standards such as HIPAA (Health Insurance Portability and Accountability Act) and TCPA (Telephone Consumer Protection Act), guaranteeing both data security and legal compliance.
“We’ve built for complexity from day one, and this funding will help extend our platform to more enterprise customers. Our focus is on scaling voice workflows in sectors where human involvement has traditionally been essential due to compliance challenges. As AI agents become mainstream, the real question is whether they work where it matters most in high-stakes environments,” said Sameer Fulzele, co-founder of Rifa AI.
As industries like healthcare, finance, and insurance turn to automation, Rifa AI positions itself as a key solution provider. The company bridges the gap between cutting-edge voice AI and the stringent compliance needs of regulated sectors.
The startup aims to offer enterprise-grade voice agents that handle complex workflows responsibly. It focuses on delivering secure, scalable, and human-like voice solutions that can operate across various high-compliance domains.
Following this latest funding round, Rifa AI is poised for rapid growth. It seeks to dominate the voice-driven customer service market by continuing to refine its automation platform. Backed by leading investors and guided by a clear mission, the startup is now better equipped to transform how businesses manage customer communication.
