Redapto, an autonomous AI platform for customer interaction, raised $500K in a pre-seed funding round led by Y Combinator.
Additionally, the company said in a press release that it will use the funds to strengthen its work in activation, expansion, and full lifecycle personalization, while also continuing to enhance data pipelines and AI accuracy.
Founded earlier this year by Anirudh Pupneja, Redapto builds autonomous AI systems that detect churn risks, identify expansion opportunities, and flag high-value customer moments. Moreover, the startup enables businesses to scale personalized engagement across the entire customer lifecycle. It also focuses on ingesting more granular signals across systems so the AI can collaborate more effectively with account teams.
According to Redapto, it develops full-lifecycle AI systems that support businesses in delivering personalized engagement across onboarding, activation, retention, expansion, and renewal. Furthermore, by integrating AI into every customer interaction, the company positions itself across customer engagement platforms, lifecycle marketing systems, CRM-based workflows, and support-driven retention solutions.
As per market research, the account management software category represents a $14–$16 billion market in the United States and a $3–$4 billion market in India.
Redapto also aims for early adoption among marketplaces and product-led SaaS companies, where customer volumes remain high and manual engagement does not scale. Additionally, YC has served as an early supporter of several major Indian technology companies, including Groww, Meesho, Zepto, Razorpay, Khatabook, and others.
