VerbaFlo, a conversational AI platform transforming customer engagement for real estate businesses, has raised $7 million in a seed funding round led by Pi Labs. Additionally, investors such as Haatch, Navigate Ventures, Old College Capital, and several global family offices participated in the round, along with follow-on investments from anchor backers. As a result, VerbaFlo’s total funding now stands at approximately $9 million.
Founded in October 2024 by Sayantan Biswas, Abhishek Garg, VP Singh, and Dan Smith, the company enables real estate owners and operators to automate leasing, operations, and resident engagement through conversational AI. By leveraging advanced AI capabilities, VerbaFlo addresses inefficiencies in communication and workflow management within the real estate sector.
Currently, VerbaFlo powers communication and operations across more than 200,000 units globally while adding nearly 30,000 units every month. Moreover, the platform supports conversations in over 200 languages, thereby enabling seamless engagement across diverse markets. The company serves leading operators across the UK and Europe and has recently expanded into the United States. Furthermore, it continues to scale its presence across the Middle East, Australia, South Africa, and additional European markets. Its client portfolio includes major operators such as Homes for Students, Moda Living, Fusion Students, Housing Hand, and Downing, among over 40 others.
Sayantan Biswas, Founder at VerbaFlo, said, “Real estate is one of the largest industries in the world, yet much of its revenue still depends on fragmented communication across channels. We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimize conversations across the resident life cycle. Today, VerbaFlo supports more than 40 use cases across enquiry management, lead qualification, bookings, onboarding, and resident engagement. We are incredibly proud to have the backing of Pi Labs alongside an exceptional group of investors, and this investment will accelerate product development and expand our presence across the UK, US, and European markets.”
Meanwhile, Faisal Butt, Founder & Managing Partner at Pi Labs, said, “Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction, and a better resident experience. VerbaFlo is exactly the type of vertical AI company we are backing at Pi Labs, a platform that delivers measurable operational impact for global real estate owners. We believe the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis we are executing on in our latest fund, Pi Labs Fund IV.”
In addition, Ivan Nikkhoo, Founder and Managing Partner at Navigate Ventures, said, “AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software. The door is now open to bold startups like VerbaFlo that have a clear strategy for augmenting legacy systems and becoming the intelligence layer for the world’s largest real estate operators. We’re excited by the team’s vision and the impact VerbaFlo can have across the industry.”
Bay Downing, Joint CEO of Downing, said, “The impact Verbaflo is having on the residential sector is remarkable. By automating lead generation and significantly lowering the cost of acquisition for operators, they are solving one of the most persistent challenges in the industry. The traction they have built across the UK and Europe has been exciting to witness, and I look forward to seeing them take this globally.”
Unlike traditional chatbots layered onto existing systems, VerbaFlo has built a purpose-driven AI communications platform specifically for real estate. Notably, operators use the platform to deploy multiple specialized AI agents across functions such as sales, leasing, marketing, finance, operations, maintenance, and resident engagement. Each agent integrates directly with live systems, thereby enabling it to qualify leads, respond to property queries, schedule viewings, automate follow-ups, manage maintenance requests, and update records in real time.
Furthermore, by centralizing communication across email, web chat, WhatsApp, phone, and other channels, VerbaFlo ensures instant, 24/7 responses in more than 200 languages. Consequently, instead of adding another tool to the tech stack, the platform acts as an intelligent layer that seamlessly manages communication, data, and operational workflows at scale. This results in faster response times, improved conversion rates, reduced manual workload, and enhanced portfolio visibility for operators.
As a result of its rapid growth, VerbaFlo has emerged as one of the largest vertical AI platforms serving real estate operators across the UK and Europe. By integrating deeply with existing systems, the company is positioning itself as a core infrastructure layer for modern property businesses seeking to optimize customer engagement and operations.
Looking ahead, VerbaFlo plans to utilize the newly raised capital to accelerate its expansion into the United States and other global markets. Additionally, the company will invest in product innovation and scale its team worldwide, thereby strengthening its competitive position in the evolving proptech landscape.
