Ola Electric on Monday launched its in-app service appointment feature nationwide under the Hyperservice initiative, enabling customers to schedule vehicle service seamlessly from anywhere.
The company said the new feature reinforces its commitment to offering a transparent, convenient, and customer-first service experience.
Furthermore, the in-app booking system aims to enhance ease and accessibility by allowing users to select preferred service slots, track service progress, and manage all service-related requirements directly through the Ola Electric app, according to the company’s statement.
By integrating the entire service journey into a single digital platform, the company explained that customers can avoid the inconvenience associated with traditional service booking methods. Additionally, the feature guarantees access to genuine, high-quality parts and standardized service procedures.
“Our vision under the Hyperservice initiative is to offer world-class experiences that are rooted in trust, convenience, and transparency. With the launch of in-app service appointments across India, we have taken a significant step in strengthening that promise,” a company spokesperson said.
Moreover, the spokesperson noted that the initiative offers customers better control, improved visibility, and the assurance of genuine, brand-certified service.
Recently, the company announced the expansion of Hyperservice into an open platform designed to reshape EV servicing in India.
Under this initiative, for the first time, Ola will make its genuine spare parts, diagnostic tools, and service training modules available not only to its customers but also to independent garages, mechanics, and fleet operators nationwide. This initiative also supports Ola’s broader India Inside strategy, which focuses on developing open, scalable, and domestically integrated platforms across batteries, software, and now after-sales and service infrastructure.
