Infiheal, an IIT Bombay–born mental health startup, has launched DuoChat, which the company describes as the world’s first AI-powered relationship coach designed to help two people communicate together in real time and build healthier, stronger relationships.
Notably, the startup unveiled the product during the official pre-summit hosted by Infiheal and IGAP ahead of the India AI Summit 2026 in New Delhi. During the gathering, senior leaders from global technology companies, public policy bodies, healthcare systems, international organizations, academic research institutions, and regulatory authorities came together to shape the future of responsible artificial intelligence.
Importantly, Infiheal timed the launch just before Valentine’s Day, a period when discussions around love, compatibility, emotional intimacy, and relationship health naturally intensify. While the season celebrates connection, mental health professionals emphasize that it also exposes communication gaps, unresolved conflicts, and emotional distance, making early intervention tools increasingly relevant.
Over the past decade, digital mental health platforms have largely focused on individuals by offering solutions for anxiety management, emotional regulation, and personal resilience. However, emerging research consistently shows that emotional well-being remains deeply relational rather than purely individual.
For instance, a 2023 survey by the American Psychological Association revealed that nearly 60 percent of adults experienced significant stress linked to friendships, family relationships, or workplace communication. As a result, these interpersonal stressors directly influenced overall mental health and relationship quality.
Despite growing awareness, relationship support continues to remain reactive. Couples often seek therapy only during moments of crisis, while high costs, social stigma, and long waiting periods delay timely intervention. Meanwhile, many individuals attempt to resolve conflicts independently, often without a shared structure for productive dialogue.
Previously, Infiheal introduced Healo, an AI mental health companion that provides guided emotional support and therapist-matching services. Within just over a year, Healo crossed one million users, and notably, 91 percent of users reported improved emotional well-being after engaging with the platform.
During this rapid growth phase, the Infiheal team identified a consistent pattern. Most user interactions revolved around relationships, including romantic partnerships, family dynamics, and social conflicts. Users frequently uploaded screenshots of difficult conversations and asked the AI to decode tone, intention, and emotional subtext. While these insights helped individuals gain clarity, they failed to address the shared relational dynamic.
Consequently, the team developed DuoChat to close this gap.
DuoChat creates a secure, private chat environment where two participants engage simultaneously. Rather than replacing communication, the AI acts as a neutral facilitator. It introduces structured prompts, reflective cues, and perspective-building interventions that reduce defensiveness, prevent escalation, and clarify misunderstandings. Drawing from established relationship science and evidence-based therapeutic frameworks, the system intervenes selectively, particularly when conversations become emotionally charged or when guided reflection can restore empathy.
Globally, demand for mental health counseling continues to exceed available supply, which leaves couples and families waiting weeks or even months for professional care. During these delays, unresolved tension often deepens emotional distance.
Against this backdrop, DuoChat positions itself as an early-stage, preventative support tool rather than a replacement for therapy. The platform encourages healthier communication patterns before emotional disconnection becomes entrenched.
“We’ve built AI platforms to optimize productivity, entertainment, and even shopping. But we haven’t focused enough on leveraging AI to help people understand each other,” said Srishti Srivastava, Founder and CEO of Infiheal. “DuoChat is our attempt to shift AI toward strengthening human relationships, not replacing them.”
Founded by Srishti Srivastava and Utkarsh Srivastava, Infiheal develops clinically validated AI models for mental healthcare within responsible AI frameworks that prioritize safety, transparency, and trust. The company has earned recognition from Narendra Modi through Mann Ki Baat and has showcased its innovations on global platforms such as the World Economic Forum in Davos.
With DuoChat launching around Valentine’s Day, Infiheal expands its mission to make mental health support accessible, affordable, and stigma-free. More importantly, the startup reframes artificial intelligence not as a tool for individual optimization alone, but as a meaningful bridge that strengthens human connection, empathy, and understanding in an increasingly digital world.
