Thena, a New Delhi, India-based customer communications and intelligence platform provider, raised $5M in a seed funding round led by Lightspeed Venture Partners and First Round Capital.
The company plans to use the funds to increase its focus on product innovation and business development.
Thena offers a product that allows it to use Slack and other messaging platforms for B2B customer communications at scale. The company was founded in April 2022 by Ankit Saxena (CEO), Govind Kavaturi, Mike Molinet, and Unmukt Raizad. With software that can recognise, track, and measure customer requirements, it explicitly helps customer-facing teams manage customers via platforms like Slack. The system connects with internal tools like Zendesk, HubSpot, and Salesforce, offering data and insights into how customers interact with a company.
