InnKey, India’s leading enterprise hospitality technology platform, has formed a partnership with Marriott International to support its new brand, Series by Marriott™, across India.
The collaboration will begin with a phased rollout that covers 84 operational hotels and 31 upcoming properties, and it will gradually expand into additional emerging markets. The new brand, Series by Marriott™, represents a global portfolio of independent regional brands created to deliver locally inspired stays with global consistency and high operational standards.
InnKey operates as a cloud-native enterprise platform that unifies front-of-house operations. As part of this partnership, the InnKey Property Management System (PMS), equipped with its mobile-first design, will extend the platform’s capabilities throughout the guest journey while connecting seamlessly with the Marriott Bonvoy loyalty program, the Central Reservation System (CRS), and other brand-level systems.
“This partnership is a powerful reflection of InnKey’s vision—to reimagine how hospitality and technology work together,” said Viral Shah, Founder & CEO of InnKey. “It reinforces our belief that Indian-built technology can power global hospitality at scale, delivering intelligence, reliability, and human warmth at every level of operation. This collaboration demonstrates that when innovation meets intent, borders disappear.”
Furthermore, Ashish Kale, Vice President IT – Asia Pacific (Excl. China) Global Technology, Marriott International, emphasized the operational impact. “Our collaboration with InnKey represents a significant step in enhancing the efficiency and intelligence of our hotel operations,” he said. “By integrating a seamless, cloud-based platform across our chain of Series by Marriott™ hotels, we are equipping our teams with smarter tools and real-time insights that ultimately elevate the guest experience. This partnership underscores our commitment to leveraging technology that complements our service philosophy of being efficient, intuitive, and deeply guest-centric.”
InnKey’s platform will deliver real-time data connectivity, operational flexibility, and chain-level intelligence to Series by Marriott™ hotels, ensuring consistency across the brand while enabling every property to maintain its regional personality. Consequently, the partnership creates a unified ecosystem that simplifies decision-making and enhances the human touch behind every guest experience.
“Our collaboration with Marriott International has been truly defining,” said Rohan Shah, co-founder of InnKey. “Working closely with their teams helped us align precision with performance. Together, we built secure, fully encrypted integrations that meet global standards while keeping privacy at the core. This partnership reflects our vision to create intelligent and secure technology from India that’s ready for the world.”
For InnKey, this achievement signifies more than a partnership; it reinforces the company’s mission to develop globally trusted technology from India. Additionally, the company’s new brand identity, launched last month, represents this purpose—making every hotel smarter, every operation more efficient, and every guest journey more meaningful.
