ANSR, a global capability centre (GCC) solutions firm, has partnered with ServiceNow to launch 1Hub, an AI-driven command-and-control platform designed specifically for GCCs.
According to the company, 1Hub will function as a unified control centre for GCC operations, enabling enterprises to manage workflows across HR, finance, and operations from a single dashboard. The platform will support companies as they set up, run, and scale their global operations.
As organisations expand internationally, they often struggle to maintain consistent operations and unified data across locations while adapting systems for local processes, workflows, and compliance needs.
“AI is redefining how enterprises operate their GCCs. With 1Hub, we are delivering a single AI-powered command and control centre that enables companies to be up and running in under 45 days, with complete global systems integration and local compliance readiness,” said Vikram Ahuja, co-founder and managing director of ANSR.
The company noted that 1Hub has already onboarded more than 10,000 users and claimed that enterprises can establish fully integrated GCCs in under 45 days, complete with global connectivity and local compliance alignment.
Powered by ServiceNow AI Agents, the platform enhances efficiency across multiple functions, including employee onboarding, personalised learning and development, automated expense handling, procurement workflows, and HR and IT support.
1Hub also includes a centralised monitoring hub that manages and tracks all GCC operations and key metrics in real time. Its control tower provides end-to-end visibility across GCC functions and benchmarks performance against industry standards to ensure efficiency, compliance, and continuous improvement.
Ganesh Lakshminarayanan, Managing Director and GVP, ServiceNow India, said, “ANSR’s new app, built on the ServiceNow AI Platform, works with customers to seamlessly integrate customizable agentic AI capabilities that bring data and workflows together to accelerate enterprise transformation.”
