STAAH, a global leader in hospitality technology solutions, has partnered with Pipul Hotels & Resorts to strengthen its online presence and streamline operations. By implementing STAAH’s Channel Manager and Booking Engine, the hotel group has centralized management across its eight properties located in Cuttack, Bhubaneswar, Puri, Jharsuguda, and Chilika in Odisha, India. These digital solutions have positively impacted the group’s revenue growth while enabling more efficient and seamless hotel operations.
Subraat Dash, CEO of Pipul Hotels & Resorts, expressed how crucial the partnership with STAAH has been in driving the digital transformation of their business. He stated, “What we were looking for in a technology partner is someone who can maximize our digital outreach and put our operations in order with solutions that are easy-to-use and seamless.”
Through the integration of STAAH’s user-friendly solutions, Pipul Hotels & Resorts has not only simplified distribution but also improved online visibility, ultimately boosting revenue. Moreover, by leveraging STAAH’s technology, the hotel group has been able to operate more efficiently, reduce the risk of overbookings, and, consequently, offer a better experience to guests while simultaneously increasing their digital presence.
A key highlight of the partnership is the implementation of STAAH’s Channel Manager, which serves as a digital distribution hub for Pipul Hotels & Resorts. The system links the group’s properties with multiple Online Travel Agencies (OTAs), including Booking.com, Agoda, and Expedia, providing real-time updates on room availability and pricing.
This integration eliminates the need for manual updates, helping to prevent common issues such as rate discrepancies and overbookings that can arise across multiple platforms. By using STAAH’s Channel Manager, Pipul Hotels & Resorts can maintain consistent inventory, improve operational efficiency, and ensure guests always receive the most accurate and up-to-date information.
While OTAs provide excellent visibility, direct bookings offer hotels higher profit margins. STAAH’s Booking Engine addresses this by being directly integrated into Pipul Hotels & Resorts’ website, enabling guests to reserve rooms straight with the hotel and bypass third-party platforms. This approach reduces commission fees paid to OTAs and helps maximize profitability.
The Booking Engine also features a user-friendly interface, simplifying the booking process and improving conversion rates on the hotel’s website. By leveraging this tool, Pipul Hotels & Resorts has successfully increased direct bookings, driving additional revenue and strengthening customer loyalty.
Shoaib Ali, National Sales Head India at STAAH, noted, “Over the last four years, we have been seeing first-hand how the digital transformation of Pipul Hotels & Resorts has reshaped their business across all their hotels.” The combination of Channel Manager and Booking Engine has allowed Pipul Hotels & Resorts to optimize their distribution, reach a wider audience, and improve operational efficiency.
By integrating STAAH’s digital solutions, Pipul Hotels & Resorts can now efficiently track performance, analyze booking trends, and make data-driven decisions to enhance profitability. This has enabled the hotel group to provide improved guest experiences while simultaneously strengthening their financial performance.
Amid rising tourism demand in Odisha, Pipul Hotels & Resorts is using STAAH’s technology to establish itself as a leading hospitality provider in the region. Known for its rich cultural heritage, scenic beaches, and tourism potential, Odisha is attracting increasing numbers of both domestic and international travelers.
By enhancing their digital presence and adopting smart technology solutions, Pipul Hotels & Resorts is well-positioned to attract more tourists while meeting the growing demand for affordable, high-quality accommodations across the state.
The adoption of STAAH’s Channel Manager and Booking Engine has also enhanced the guest experience at Pipul Hotels & Resorts. Real-time booking updates provide a seamless reservation process, allowing hotel staff to focus on personalized services instead of managing manual inventory. By leveraging automation and digital solutions, the hotel ensures a smooth experience from booking to check-out, improving guest satisfaction and encouraging repeat visits.
Looking ahead, STAAH’s technology integration will continue to play a key role in the growth strategy of Pipul Hotels & Resorts. As the hotel group expands further in Odisha and beyond, it will rely on advanced digital solutions to meet the evolving demands of the tourism market. By embracing progressive technology, Pipul Hotels & Resorts is poised to strengthen its position as a significant player in India’s hospitality sector.
